Update date : 14 Dec 2022 | 0 Min Read
1] Live chat instantly connects customers to your business via instant messaging. Use it for order help, updates, and more.
2] Responding quickly, being empathetic, and listening actively are top live-chat strategies for your customer service reps.
3] Tools such as Traek.io provides real-time visitor analysis which you can use to improve customer service via live chat.
Insights provided by traek can be very useful for users while drafting the first message of contact.
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